Update by user Jun 15, 2016
Seaworld owes these girls a good fun trip .
Original review posted by user Jun 14, 2016
19 Girl Scouts from Big Spring Texas chose Seaworld San Antonio for their trip/ reward from selling cookies. They were supposed to go to Seaworld and spend the day enjoying the park but instead they spent 3 hours waiting to get into the park because the facility was not aware of their prices and offers.
So at approximately 1 pm the girls ages 5 to 11 finally get into to the park only to find out their meal tickets should have been armbands and could not eat. Another hour and half at guest services these girls finally get to eat. 6 hours or over have their day wasted. So really they worked super hard walking door to door for three months to earn nothing but a miserable day waiting.
All Seaworld had was excuses and guess what that doesn't give these girls the trip they worked hard for and deserved. See the attached pictures of how miserable these girls are sitting in guest services on their special day!!!!
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). Vmgjcm is overall dissatisfied with Seaworld and uploaded picture s. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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